Under the Expedia/Chase alliance, Expedia’s network of flights, hotels, vacation rentals, car rentals, and over 25,000 experiences and activities will be available to Chase cardmembers who want to use their Ultimate Rewards points. Chase Freedom and Freedom Unlimited cardholders already have access to the Expedia experience; Chase Sapphire and Ink cardmembers will have access in the coming months.
Lorraine Hansen, head of Ultimate Rewards and loyalty solutions at Chase, said cardmembers are booking travel using their rewards points more than ever before. “Together with Expedia Group, we are taking the experience to the next level,” said Hansen.
“Whether on desktop or mobile, we are providing simpler and smarter booking tools with over a million options to search, delivering even more value and flexibility to Ultimate Rewards cardmembers.”
Discounts, opportunities, and enhanced customer service on tap
Eligible Chase cardmembers will have access to special seasonal discounts, opportunities to search and book tours, attractions, nightlife, and more. The enhanced customer service experience means they can cancel hotel or car rental bookings online, and they will have access to round-the-clock customer support.
“Expedia Group has the unique ability to take any person from anywhere through an array of travel products. We are excited to wire up the Chase Ultimate Rewards platform with the technology that makes that happen, so they can pass this on to their travel-loving customers,” said Ariane Gorin, president of Expedia Partner Solutions.
She says the flexibility of Expedia’s offerings “opens the door to the widest selection of travel products for customers, so they can redeem their points for travel in an easy-to-use, modern online travel marketplace.”
Desktop or mobile access
The way cardmembers access the Ultimate Rewards portal will not change; they will continue to be able to log in via desktop computer or mobile device. They can redeem their points for travel, and use their Chase credit card to charge purchases if they do not have enough points, or don’t wish to use them. They can also use a combination of their Chase line of credit and Ultimate Rewards points, for more flexibility.
Over the next several months, more enhancements will be made to the Ultimate Rewards platform, thanks to the Expedia partnership.
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